Refund Policy

• Approved return within 7 days of delivery, with unopened tag and unused product in original packaging • Prepaid order cancelled before dispatch • Damaged, defective, or wrong item confirmed by us after you report it within 7 days of delivery with a valid unboxing video

• Refunds on returned jewellery are processed only if the product tag is sealed and unopened. • Opened, cut, or removed tags - or worn / incomplete returns - will be declined. • For damaged / defective / wrong-item claims, a continuous unboxing video from sealed package to product display is mandatory. Claims without a valid video may be rejected.

• Prepaid (card / UPI / net banking / wallet): credited to the original payment method • Cash on delivery: credited to the bank account or UPI ID you share after approval • We do not issue cash refunds at the doorstep

1. Return approved and received at our facility 2. Inspection completed 3. Refund usually initiated within 4-5 business days after successful inspection 4. Amount reflects in your account in about 5-7 business days (bank / payment partner dependent) If the credit is missing after this window, check with your bank first, then contact us with your order number.

• Product price of eligible returned items - refunded • Shipping - only for damage, defect, or wrong item; not for change of mind • COD collection fees (if any) - not refunded • Coupon / offer value - adjusted on items you keep

These policies are governed by the laws of India. All disputes arising out of or in connection with any purchase, return, refund, or use of this website shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh only.